(336) 671-0138 (english) / (336) 749-9840 (español) *24-Hour Emergency Line
COVID-19 Latest Updates
March 25, 2020

Corona Virus Updates

As of 03/25/2020

We have received information from the Mayor which is addressing the current order which states the following…

“In response to Coronavirus Disease 2019 (COVID-19), Mayor Allen Joines has issued a Stay At Home order affecting all residents and nonessential businesses in the City of Winston-Salem. 

The order is valid from 5 p.m. Friday, March 27, 2020 through 12:01 a.m. Thursday, April 16, 2020. This order may be revised as the situation warrants.”

We will continue to operate under the following conditions:

“Individuals may leave their residence to work for or obtain services that are not available via online or mail-in applications, and telephone interviews at any Human Services Operations, or Medicaid providers that are providing services to the public and including state-operated, institutional, or community-based settings providing human services to the public.

Human Services Operations include, but are not limited to: 

      • long-term care facilities; 
      • residential settings and shelters for adults, seniors, children, and/or people with developmental disabilities, intellectual disabilities, substance use disorders, and/or mental illness;
      • transitional facilities; 
      • home-based settings to provide services to individuals with physical, intellectual, and/or developmental disabilities, seniors, adults, and children; 
      • field offices that provide and help to determine eligibility for basic needs including food, cash assistance, medical coverage, child care, vocational services, rehabilitation services; 
      • developmental centers; 
      • adoption agencies; and
      • businesses that provide food, shelter, and social services, and other necessities of life for economically disadvantaged individuals, individuals with physical, intellectual, and/or developmental disabilities, or otherwise needy individuals.

Human Services Operations shall be construed broadly to avoid any impacts on the delivery of human services, broadly defined. You may view the full order here.”

We of course still advise our clients that if you are sick OR have been around someone that has had contact with the virus OR have been in any countries affected prior to this notice to seek medical advice immediately and of course, don’t report to the office.

For current clients, we will operate with safety instructions that have been given to you by our office. If you are unsure, you may contact us 24 hours a day at (336) 776-0322.

If you are a victim of domestic violence and are in need of immediate services, please contact 911. For others that need information on services you may still contact our 24-hour victim line at (336) 865-0388.